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Getting Help & Supporting Others

Mental Health

Help Right Now

Finding Help

Frequently Asked Questions

Supporting Someone

When to Get Help Right Away

Go to the emergency room, call 911 or call 988 if you:

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  • You think you might hurt yourself or someone else

  • Feel unsafe

  • Can't take care of yourself 

  • See or hear things that others don't see or hear, and this is new and upsetting for you

Where to Get Help

What Happens at the Hospital

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Your Primary Care Doctor Can Help

Your Primary Care Doctor Can Help

They can:

  • Prescribe medicine for health conditions like anxiety or depression

  • Connect you with mental health specialists

  • Order tests to check for other health problems

  • Create a care plan that works for you

Note:

Some primary care offices have therapists that can see you for a short period

Finding a Mental Health Provider

Finding a mental health provider can feel like a big step. You may worry about picking the right one. There's no wrong way to start. Remember, sometimes the first person you talk to isn't the right mental health provider for you. That's okay - they can help you find someone who's a better fit.

Preparing for Your First Appointment

You might feel nervous about your first appointment. You're not alone! Many people feel anxious about meeting a new therapist. Knowing what to expect can help.  In this section you can learn what to bring with you, what to expect, and what mental health providers must keep private.

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Therapy Basics

Finding the Right Therapist & Approach

The Therapy Process

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Supporting Someone with Mental Health Needs

When someone you care about has a mental health condition, your support can make a big difference. But it can be hard to know what to do or say. 

 

The biggest help you can provide is listening without judgement. Some other things you can do include:

  • Help with practical tasks when needed

  • Learn about their condition

  • Support their treatment plan (if they have one)

  • Know the warning signs of a crisis

Important:

You need to take care of yourself in order to help someone else. 

 

Some things to remember:

  • Set boundaries

  • Find your own support

  • Practice your own self-care

Ways to Provide Support

Communication Tips

  • Use "I" statements: "I'm concerned about you" instead of "You need help"

  • Be clear and specific: "Would you like me to help you make a doctor's appointment?"

  • Avoid critical language like "snap out of it" or "you're overreacting"

  • For someone experiencing hallucinations, ask in a non-judgmental way: "What do you hear now?" rather than dismissing their experience

Recognizing and Responding to a Mental Health Crisis

A mental health crisis is when someone:

  • Is unable to function in their daily life

  • Might be a danger to themselves or others

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Written by: 

Last Updated: May 30, 2025

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Disclaimer:

The information provided by HealthEd for Everyone is for educational and informational purposes only and is not intended as medical advice. While we strive to ensure the accuracy and timeliness of this information, it should not be used as a substitute for professional medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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HealthEd for Everyone does not endorse or recommend any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned within this material. Reliance on any information provided by HealthEd for Everyone is solely at your own risk.

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